Privacy Policy

At BF Training, we are committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We collect personal information such as your name, email address, phone number, and course preferences when you complete a booking, submit an enquiry, or interact with our website. This data is collected directly from you through our forms and booking system, and may include additional information such as company details for business clients.

We use this information to process course bookings, respond to enquiries, issue certificates, provide customer support, and meet any legal or regulatory requirements. We may also use your contact details to send important course updates. Our website uses cookies to enhance your user experience, which you can manage through your browser settings.

Your personal data is stored securely and only shared with trusted third parties when necessary for example, accrediting bodies or payment processors, solely for the purpose of delivering our services. We do not sell, rent, or trade your personal information to any third parties. All third parties we work with are required to comply with data protection regulations and maintain the confidentiality of your data.

You have the right to access, correct, or delete your personal data, restrict or object to its processing, and withdraw consent at any time. If you wish to exercise any of your rights under data protection law or have concerns about how your data is handled, please contact us at info@bftraining.co.uk. If you are not satisfied with our response, you also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).